Subscription and payments
Learn more about Speak Ai's paid plans and subscriptions
By Speak and 1 other2 authors21 articles
- How data deletion works in Speak AIWhen you delete files in Speak AI, they enter a 7-day soft delete period before permanent removal. Learn about data retention, account deletion, and privacy.
- How does the free trial work?Your 7-day free trial includes up to 1 hour of transcription (organization email) or 30 minutes (personal email) with all features enabled.
- Understanding your usageHow Speak AI billing works. Transcription hours count processing time, not time in the app. Understand AI Chat characters, translation, and storage usage.
- How to pause, resume, or cancel your subscriptionManage your Speak AI subscription: pause it temporarily, resume when ready, or cancel. Includes what happens to your data and billing cycle details.
- Troubleshooting failed payments and billing issuesCommon reasons payments fail on Speak AI and how to fix them. Covers declined cards, debit vs credit, expired cards, and regional restrictions.
- How to Add or Update Your Credit CardAdd a new credit card, update an existing one, or remove an old payment method from your Speak AI account.
- How to choose the right Speak AI planCompare Speak AI plans: Individual ($15/mo), Team ($50/mo), and Enterprise. Find the right plan for your transcription, AI Chat, and analysis needs.
- Plans, Pricing, and What Happens After Your TrialComplete guide to Speak AI plans, pricing, free trial details, and billing FAQ. Learn what happens when your trial ends and how to manage your subscription.
- What happens at the end of my free trial?Your free trial does not auto-charge. Learn what happens when your Speak AI trial ends, what you keep, and how to upgrade if you want to continue.
- How to add credit to your Speak AI accountAdd a prepaid credit to your Speak AI account for pay-as-you-go transcription. Use your credit instead of per-transaction credit card charges.
- Can I get a free trial for 15 or 30 days?The standard free trial is 7 days. Learn about trial extensions and how to make the most of your evaluation period.
- Where can I find the Promo code box?Get your discount automatically when creating a subscription!
- How to Get Invoices and ReceiptsFind, download, and manage your payment invoices and receipts in Speak AI. Includes how to access payment history and get VAT invoices.
- How to add and manage team membersInvite team members, create groups, manage permissions, and share media libraries across your Speak AI team account.
- Does the free trial include the ability to upload and transcribe additional interviews?The trial plan offers a limited amount of transcription time to help you explore our service. Understanding these limits ensures you can make the most of your trial experience without…
- How can I unsubscribe from the Speak AI newsletter?Take control of the emails you receive from us. This guide helps you easily adjust your communication settings so you only get the updates that matter most to you.
- Speak AI affiliate and referral programJoin the Speak AI affiliate program and earn 25% recurring commissions on every referral. 60-day cookie window, real-time tracking dashboard.
- Accessing transcriptions during your free trialDuring your free trial, you can access and interact with your meeting transcriptions just like you would on a paid plan. This allows you to fully evaluate the platform's capabilities,…
- How do I cancel my subscription and delete my account?This guide explains how to cancel your subscription to stop future billing or permanently delete your account and all associated data. This process allows you to manage your account status…
- Is it possible to extend the maximum video duration during the trial period?Standard trial periods are automated and have file duration limits. If you're evaluating our service for a large team or have specific testing needs, like analyzing longer files, you can…
- How do I upgrade my subscription?Upgrade your Speak AI subscription to access advanced features like AI Chat, premium export, custom insights, and higher usage limits.