Extended Trial Requests
Overview
Standard trial periods are automated and have file duration limits. If you're evaluating our service for a large team or have specific testing needs, like analyzing longer files, you can request an extension.
This allows you to thoroughly test our capabilities with your specific content, ensuring it meets your organization's requirements before committing.
How It Works
To request an exception for testing longer files, you'll need to contact our Sales or Support team. They can help you arrange a "Proof of Concept" trial extension.
Getting Started
To access this feature, go to Sales & Support or contact on intercom in your dashboard.
Steps
Follow these steps to request an extended trial:
Contact Sales: use the chat widget.
Explain Use Case: Clearly state your need, for example: "We have a library of 2-hour lectures we want to migrate. Can I test one full file?"
Approval: If your request is approved, the team will manually credit your account with the extended trial.
Related Prompts/Features
Enterprise Pilots
Sales Contact
Pro Tips
Offering to jump on a demo call can often expedite the approval process for extended trials.
Troubleshooting
Denied: If your request for an extended trial is denied, consider purchasing a small $10 credit pack. This is a small investment that can provide valuable validation for your testing needs.
Next Steps
Ready to explore extended trial options? Here's what to do next:
Contact Sales via email or the chat widget to discuss your needs.
Clearly explain your use case to help expedite the approval process.
Prepare for a potential demo call to showcase your requirements.
Need help? Contact our support team or check out our other guides.