How data deletion works in Speak AI
Deleting individual files
When you delete a media file, transcript, or text note:
The file enters a 7-day soft delete period
During this period, the file can be recovered if needed
After 7 days, the file is permanently deleted from our servers
To delete a file, open it and select Delete from the actions menu, or select multiple files in a folder and use the bulk delete option.
Deleting your account
To permanently delete your entire account and all associated data:
Click Delete Account
Confirm the deletion
This action is irreversible. All your media files, transcripts, analysis data, and account settings will be permanently removed. We recommend exporting any data you want to keep before deleting.
What gets deleted
The original audio/video file
The transcript text
All AI analysis results (insights, sentiment, keywords)
AI Chat conversation history for that file
Any clips created from the file
Do you train AI on my data?
No. Speak AI does not use your data to train AI models unless you explicitly instruct us to. Your content remains private and is only processed for the features you use.
Data residency
Speak AI data centers are located in Canada Central and North United States regions. Enterprise customers can request specific data storage locations. For details, see our security overview.