Security overview: your top questions answered
Where is my data stored?
Speak AI data centers are located in Canada Central and North United States regions. For enterprise customers, we offer the option to choose your data storage location. All data is encrypted at rest and in transit.
Is Speak AI HIPAA compliant?
Yes. Speak AI maintains HIPAA compliance for handling protected health information. We have Business Associate Agreements (BAAs) in place with our AI providers. Contact our team for HIPAA-specific documentation and BAA execution.
Do you train AI models on my data?
No. Unless you explicitly instruct us to for improved services, Speak AI does not use your data for model training. Your transcriptions, recordings, and analysis results are yours.
Is my data secure during the free trial?
Yes. The same security protocols apply to all accounts, whether on a free trial or a paid plan.
Can I delete my data?
Yes. You have full control over your data. Delete individual files, folders, or your entire account from Settings > Data Management. Data deletion is permanent and irreversible.
What encryption do you use?
All data stored on Speak AI is encrypted at rest using industry-standard encryption. Data in transit is protected via TLS/HTTPS. Encryption keys are rotated regularly.
Do you have penetration testing?
We conduct continuous monitoring of potential security risks and maintain the standards set during our HIPAA audit. Our vulnerability management program includes weekly checks via automated tools.
What AI providers do you use?
Speak AI integrates with OpenAI, Anthropic (Claude), Google (Gemini), and Microsoft Azure for various AI capabilities. All providers have BAAs and data processing agreements in place.
Detailed policies
For comprehensive security documentation, browse our full Security & Privacy collection, which includes policies on access management, encryption, network security, incident response, and more.
Have a specific security question? Send us a message or email [email protected].