Purpose:
This policy defines the frequency and procedures for testing Speak AI’s Disaster Recovery (DR) Plan to ensure that Speak AI can recover critical IT services in case of a disaster or failure, including reliance on providers such as AWS, Google Translation, MongoDB, and other infrastructure providers.
Scope:
This policy applies to all critical IT infrastructure supporting Speak AI’s services, including data storage, transcription, and translation services.
Policy Statement:
Speak AI will conduct regular tests of its Disaster Recovery Plan to ensure that all critical IT infrastructure and services can be recovered promptly in the event of a disaster. The DR plan will be tested annually, and additional tests will be conducted if significant infrastructure changes are made.
Testing Objectives:
Ensure the integrity and recoverability of data stored on AWS S3 and MongoDB.
Validate that critical services such as transcription, translation, and large language model integrations (e.g., OpenAI GPT-4, Anthropic Claude-3) can be restored in case of failure.
Assess communication and coordination protocols between Speak AI and its service providers.
Testing Schedule:
Annual Test:
A full DR test will be conducted annually. This test will involve a simulated failure scenario (e.g., AWS S3 outage, MongoDB corruption) to ensure the effectiveness of the recovery process.
Review and Update:
The DR plan will be updated based on the results of the test or in response to any significant infrastructure updates or changes to service providers. Any changes to the plan will be communicated to relevant stakeholders.
Documentation and Reporting:
All test results will be documented, and any deficiencies or gaps will be addressed through corrective actions. Test outcomes will be shared with the executive team, and improvements will be implemented as needed.
Responsibility:
The CTO is responsible for overseeing the Disaster Recovery Plan testing and ensuring all necessary resources, including third-party provider cooperation, are in place to conduct tests effectively.