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Does the free trial include the ability to upload and transcribe additional interviews?

The trial plan offers a limited amount of transcription time to help you explore our service. Understanding these limits ensures you can make the most of your trial experience without unexpected in...

Vatsal Shah avatar
Written by Vatsal Shah
Updated over 2 weeks ago

Trial Plan Limits

Overview

The trial plan offers a limited amount of transcription time to help you explore our service. Understanding these limits ensures you can make the most of your trial experience without unexpected interruptions.

This guide clarifies the boundaries of the trial, so you know what to expect regarding file uploads and analysis.

How It Works

Your trial includes a fixed amount of transcription time, often around 30 minutes. This is a one-time balance that applies to your entire trial period, not a daily or monthly allowance.

Once you've used up your allocated transcription minutes, you won't be able to upload additional files for analysis until you upgrade your plan.

Getting Started

To manage your account and view your current usage, go to Account Settings β†’ Usage in your dashboard.

Details

Here are some important points to remember about your trial limits:

  • One-Time Balance: The minute limit is a lifetime total for the trial, not a daily or monthly allowance.

  • "Add Funds": You may have the option to purchase "Pay-As-You-Go" credits to transcribe more content without committing to a monthly subscription.

  • Deletions: Deleting old files does not restore your used transcription minutes.

Troubleshooting

If you encounter an "Upload Disabled" message, this indicates that you have 0 minutes remaining on your trial plan.

Next Steps

Ready to make the most of your trial?

  • Login to your account and navigate to your Usage settings to check your remaining transcription time.

  • Use your trial minutes wisely on your highest-quality audio to get the best sense of our accuracy.

  • Consider upgrading if you need more transcription time or features.

Need further assistance? Contact our support team or explore our other help guides.

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