How upload notifications work
When someone submits a recording to one of your recorders (your shared recording or survey link), Speak AI can email you and the teammates you choose. This is set per recorder, so each recorder can notify a different group.
Turn it on for a recorder
Open the recorder and go to its Settings tab.
In the Notifications section, turn on Upload notification ("Send notification when survey is completed").
Under Notify team members, select the teammates who should get the email. Selected members receive an email when a new recording is submitted.
Save your settings. You can also set this while creating a recorder with the Notify your team on every upload toggle.
Your own email setting
To control whether you personally receive these emails, go to Profile > Email Notifications and check that Recording Submission ("Get notified when a recording is submitted") is on.
Good to know
These notifications are for recordings submitted to a recorder. They are email notifications.
Each recorder keeps its own notification list, so you can route different recorders to different teammates.
Team members you select are notified whenever a recording is submitted, even if you have turned off your own submission notifications. Your personal setting only controls whether you receive the email.
The fastest way to reach us is the live chat in the app (the chat bubble in the bottom corner). You can also email [email protected].