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What methods are available for exporting Insights data or automating data transfer?

Easily move your valuable insights from Speak AI to your favorite tools. Whether you need to analyze data in Tableau, update your Salesforce records, or crunch numbers in Excel, we've got you covered.

Vatsal Shah avatar
Written by Vatsal Shah
Updated over 2 weeks ago

Exporting Your Data

Overview

Easily move your valuable insights from Speak AI to your favorite tools. Whether you need to analyze data in Tableau, update your Salesforce records, or crunch numbers in Excel, we've got you covered.

This feature allows you to leverage your Speak AI data in a way that best suits your workflow, enabling deeper analysis and integration with your existing business processes.

How It Works

You have two primary methods for getting your data out of Speak AI:

  • Manual Export: Perfect for quick, one-off data dumps.

  • Automated Integration: For real-time data transfer and seamless workflow automation.

Getting Started

To access this feature, go to Dashboard Settings β†’ Export Data in your dashboard.

Methods

Choose the method that best fits your needs:

  • Manual Export: Navigate to Dashboard Settings β†’ "Export Data". This will retrieve all your transcripts, sentiment scores, and entities in a ZIP or CSV format.

  • Zapier: Connect Speak AI to hundreds of other apps. Use "New Analysis" as a trigger and actions like "Create Row in Google Sheets" or "Update HubSpot Contact" as your action.

  • API: For developers, you can programmatically pull JSON data by polling the GET /media/{id}/insight endpoint.

Related Prompts/Features

  • Integrations

  • API Access

Pro Tips

The API offers the most detailed data, including word-level timestamps. CSV exports may aggregate this information.

Troubleshooting

Zapier Error: If you encounter a Zapier error, check if your Speak AI API Key has been regenerated, as this can break the connection.

Next Steps

Ready to get started? Here's what to do next:

  • Login to your account and navigate to Dashboard Settings β†’ Export Data.

  • Try a manual export to see your data in CSV format.

  • Explore Zapier or the API for automated data transfer.

Need help? Contact our support team or check out our other guides.

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