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Is there a way to monitor the progress and status of a submitted transcription request?

Stay informed about the progress of your transcription requests without constant manual checks. This feature allows you to monitor your jobs in real-time, ensuring you know exactly when your transc...

Vatsal Shah avatar
Written by Vatsal Shah
Updated over 2 weeks ago

Track Transcription Jobs

Overview

Stay informed about the progress of your transcription requests without constant manual checks. This feature allows you to monitor your jobs in real-time, ensuring you know exactly when your transcriptions are ready.

Understanding the status of your transcription jobs helps you plan your workflow more effectively and ensures you can access your completed transcripts as soon as they are available.

How It Works

You can easily track the status of your transcription jobs through two main areas:

  • The Recent Activity panel on your Dashboard.

  • The status indicator within the Media Library.

Getting Started

To access this feature, go to your Dashboard or Media Library in your account.

Step-by-Step Guide

Follow these steps to monitor your transcription jobs:

  1. Recent Activity: On the main Dashboard, the right-hand panel displays 'Recent Activity'. This section lists files that are currently 'Processing' or have been 'Completed'.

  2. Library View: Navigate to 'Explore' or 'My Media'. The 'Status' column will show a spinner icon for any jobs that are actively being processed.

  3. Notifications: To receive an immediate alert when a job finishes, ensure your Email Notifications are turned on in your Settings.

Pro Tips

For additional details, hover your mouse over the processing icon. You may see more specific information, such as "Transcoding" or "Transcribing".

Troubleshooting

If you are not receiving email notifications:

  • Check your Spam or Junk mail folder.

  • Verify that your Notification Settings are correctly configured.

Next Steps

Ready to keep track of your transcriptions? Here's what to do next:

  • Login to your account and visit your Dashboard or Media Library.

  • Monitor your active jobs to see their real-time status.

  • Enable email notifications to receive instant alerts upon completion.

Need help? Contact our support team or check out our other guides.

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