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You can select "<b>Source File</b>" from the Export drop-down options from the audio, video or text insight page.

Download mp3, mp4 or submitted recorder source file.

How to download the source file?

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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