The quality of your audio files will have a pretty significant impact on the transcript quality.
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High-quality audio can provide automated transcripts with as high as 96% accuracy.
Any recordings with a lot of background noise, volume differences between speakers, variable accents and other possible factors can contribute to a lower transcript quality.
We have a built-in editor that allows you to make edits for free with Speaker Management, Changing timestamps using shortcuts.
You can read more about it here.