The AI Chat panel in Speak AI does more than answer questions about your recordings. It can also act on your workspace using the same tools the Speak AI platform exposes: creating folders, managing recorders, toggling automations, building embeds, updating media metadata, and more. When you make a request, the assistant picks the right tool and runs it on your behalf.

You can watch it work in real time. Each step the assistant takes (searching your library, calling a tool, thinking through a plan) appears as a collapsible card in the chat so you always know what is happening.

When a request is ambiguous, the assistant may pause and ask you a clarifying question before it acts. You will see a blue card in the chat with a question and, where applicable, suggested answer options you can tap. You can also type a free-text reply or skip the question to let the assistant proceed with its best guess.

Actions that cannot be undone, such as deleting media or bulk-removing items, are gated behind an explicit confirmation step. The assistant pauses and shows you exactly what it is about to do. You choose Confirm to proceed or Cancel to stop. Nothing is deleted until you approve it.

Depending on the nature of your request, the assistant operates in one of several modes: help (answering questions), task (performing workspace actions), research (synthesizing information across recordings), or sales. The active mode is shown as a small badge next to the chat title so you know how the assistant is approaching your request.

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The fastest way to reach us is the live chat in the app (the chat bubble in the bottom corner). You can also email [email protected].