Media File Status
Overview
Keep track of your media files and know exactly when your transcripts and insights are ready. This feature helps you stay informed about the processing status of your uploaded content.
You can easily view the progress directly on the media card in your Dashboard or receive email notifications when your files are fully processed.
How It Works
You can check the status of your media files in two main ways:
View the status icon directly on the media card in your Dashboard.
Receive email notifications when the processing is complete.
Getting Started
To access this feature, log in to your Speak AI Dashboard.
Step-By-Step Guide
Dashboard View:
Log in to your Speak AI Dashboard.
Find your file in the 'Recent Activity' or a specific folder.
Check Status Icon:
Spinner: Indicates the file is currently processing or transcribing.
Green Check: Shows that the process is completed successfully.
Red Exclamation: Signifies that the process has failed.
Detail View: Click on the file name. The status will be displayed prominently at the top left of the detail view (e.g., 'Transcribing', 'Analyzing').
Related Prompts/Features
Email Notifications
Webhook Events (
media.processed)
Pro Tips
Refresh the page if you've been waiting a while. While the status updates automatically, browser caching issues can sometimes occur.
Troubleshooting
Stuck Processing: If a file remains in 'Processing' for more than 30 minutes (for short files), please contact support.
0% Progress: Check your internet connection or firewall settings.
Next Steps
Ready to monitor your media files? Here's what to do next:
Login to your account and navigate to your Speak AI Dashboard.
Upload a media file or select an existing one to observe its status.
Familiarize yourself with the status icons to understand your file's progress.
Need help? Contact our support team or check out our other guides.