AI Insights Suite
Overview
Speak AI provides powerful Natural Language Processing (NLP) tools designed to transform your vast amounts of unstructured data into clear, actionable insights. Stop drowning in raw text and start understanding what truly matters.
These features help you quickly identify key information, understand customer sentiment, and discover emerging trends without manual analysis. Unlock the hidden value within your datasets to make better, data-driven decisions.
How It Works
The AI Insights Suite offers a range of tools to analyze your data:
Named Entity Recognition (NER): Automatically finds and labels important entities like company names, people, locations, and products within your text.
Sentiment Analysis: Assigns a sentiment score (from Positive to Negative) to each sentence, allowing you to track customer feelings and satisfaction trends across thousands of interactions.
Magic Prompts: This advanced generative AI tool lets you ask specific questions about your data, such as "What are the top 3 feature requests?". The AI will read through all your transcripts to provide a consolidated, summarized answer.
Word Clouds: Visually represents the most frequently used keywords, making it easy to spot and understand emerging themes at a glance.
Getting Started
To access these features, go to Speak AI Tools in your dashboard.
Use Cases
You can chain these features together for deeper analysis. For example, use NER to filter your data for mentions of a specific competitor, and then apply Sentiment Analysis to understand how customers feel about them.
Related Prompts/Features
Magic Prompts
Folder Analytics
Next Steps
Ready to unlock the power of your data? Here's what to do next:
Login to your account and navigate to the Speak AI Tools section.
Upload your data if you haven't already.
Experiment with the features like NER and Sentiment Analysis to see what insights you can uncover.
Try a Magic Prompt to get quick answers to your most pressing questions.
Need help? Contact our support team or check out our other guides.