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Media Recorder Permissions

Troubleshooting and setup guide for handling browser permissions for the embedded recorder.

Vatsal Shah avatar
Written by Vatsal Shah
Updated over 3 weeks ago

Media Recorder Permissions

Overview

To use the embedded video and audio recorder, your browser needs permission to access your camera and microphone. This ensures you can easily capture media directly within our platform.

If you've accidentally denied these permissions, don't worry! You can quickly re-enable them to start recording.

How It Works

The recorder relies on your browser's built-in media capabilities. When you first try to use it, your browser will prompt you to grant access to your camera and microphone. If this access is blocked, the recorder won't be able to capture any audio or video.

Getting Started

When the recorder loads for the first time, your browser will display a popup asking for permission to use your camera and microphone. Click Allow to grant access.

If you previously denied these permissions, follow these steps:

  • Click the Lock icon or Settings icon located in your browser's address bar, next to the website URL.

  • Find the settings for Camera and Microphone.

  • Change the permission from Block to Allow or Ask.

  • Refresh the page for these changes to take effect.

Configuration

For the media recorder to function correctly, ensure your website is served over HTTPS. Most modern browsers require a secure connection to access camera and microphone features for user privacy and security.

Next Steps

Ready to start recording?

  • Ensure your browser permissions are set to "Allow" for camera and microphone access.

  • Refresh the page if you've just updated your browser settings.

  • Try out the recorder to capture your first video or audio clip.

If you encounter any issues, please contact our support team for assistance.

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