1. Purpose and Scope
The purpose of this Log Management Policy is to establish guidelines for the collection, retention, and management of log data to ensure the security, availability, and integrity of Speak Ai Inc.'s ("Speak Ai") information systems. This policy applies to all employees, contractors, and third parties responsible for managing and maintaining Speak Ai's systems.
2. Policy Statement
Speak Ai is committed to maintaining effective log management practices to support security monitoring, incident response, and regulatory compliance. This policy outlines the requirements for generating, storing, and analyzing log data to detect and respond to security incidents and ensure accountability.
3. Log Generation
Log Sources: Logging must be enabled on all critical systems, applications, and network devices, including servers and databases.
Log Types: Logs should capture relevant events, such as user authentication, access to sensitive data, system errors, configuration changes, and security alerts.
Time stamping: All log entries must include accurate timestamps synchronized with a reliable time source to ensure consistency across systems.
4. Log Collection and Storage
Centralized Logging: Log data should be collected and aggregated in a centralized logging system to facilitate monitoring and analysis. This system should be protected against unauthorized access and tampering.
Storage Duration: Log data are retained securely for investigation for any security breach incident.
Storage Security: Logs must be stored securely to prevent unauthorized access, alteration, or deletion. This includes using encryption and access controls to protect log data.
5. Log Analysis and Monitoring
Regular Monitoring: Logs should be monitored regularly to detect suspicious activities, potential security incidents, and operational issues. Automated tools and alerts should be used to identify anomalies and trigger timely responses.
Log Review: Periodic reviews of log data should be conducted by authorized personnel to ensure that logging mechanisms are functioning correctly and to identify any gaps or weaknesses in log management practices.
Incident Response: In the event of a security incident, relevant logs should be analyzed promptly to determine the cause, impact, and necessary remediation steps. Logs should be preserved for potential legal or forensic investigations.
6. Access Controls
Restricted Access: Access to log data should be restricted to authorized personnel only. Role-based access controls should be implemented to ensure that users have access only to the logs necessary for their job functions.
Audit Trails: Access to log data must be logged and monitored to ensure accountability and detect any unauthorized access attempts.
7. Compliance and Reporting
Reporting: Regular reports on log management activities, including log generation, storage, and analysis, should be provided to relevant stakeholders to ensure transparency and accountability.
8. Training and Awareness
Employee Training: All employees involved in log management activities must receive regular training on log management policies, procedures, and best practices.
Ongoing Education: Continuous education programs will be conducted to keep staff informed about the latest developments in log management technologies and techniques.
9. Policy Review
This policy will be reviewed annually or as needed to ensure its effectiveness and alignment with industry best practices and emerging security threats. Changes to the policy will be communicated to all stakeholders.
10. Contact Information
For any inquiries or issues related to this Log Management Policy, please contact the IT Security Team at [email protected].